2026 Privacy Policy - Industrial Tech Store UK

1. Information We Collect

Personal Identification Information. When you make a purchase or attempt to purchase, we collect necessary order information, including your full name, billing and shipping addresses, payment details, email address, and phone number.
Device & Usage Data. We automatically collect information about your device, including your IP address, browser type, time zone, and information about the cookies installed on your device to optimize your browsing experience.
Communication Data. If you contact our support team, we retain records of our correspondence to assist in troubleshooting and improving our customer service standards.

Lawful Basis. We process your information based on the necessity of fulfilling a contract (your order) or with your explicit consent for marketing communications.
Marketing Opt-in. We only send marketing emails with your direct consent. You can manage your preferences or unsubscribe at any time using the link provided in every email or by contacting us at sales@industrialtechstore.co.uk.

Legal Obligations. We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Service Providers. We share your data with trusted third-party service providers (such as shipping couriers and payment gateways) strictly to perform the functions necessary to complete your order.

Secure Infrastructure. Our online store is powered by Shopify Inc. Your data is stored within Shopify’s secure data storage and databases. Shopify processes your data behind a secure firewall.
Payment Processing. If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data in compliance with the PCI-DSS (Payment Card Industry Data Security Standard). This data is encrypted and deleted once your transaction is complete.

Limitation of Use. Our third-party providers are contractually obligated to use your personal information only to the extent necessary to perform the services they provide to us. We do not sell or rent your personal information to third parties for their marketing purposes.

Protection Protocols. We implement industry-standard security measures, including data encryption and periodic security audits, to protect your information from unauthorized access, accidental loss, or destruction.

Essential Cookies. These are required for the website to function, such as maintaining your login session and remembering the contents of your shopping cart.
Analytical Cookies. We use tools like Google Analytics to track site traffic, helping us understand which products are popular and how to better organize our store layout for our customers.

Eligibility. By using this site, you confirm that you are at least the age of majority in your jurisdiction. We do not knowingly collect data from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its removal.

Your Data Rights. You have the right to access the personal information we hold about you, to ask that your personal information be corrected, updated, or deleted.
Compliance Officer. For any privacy-related inquiries, to exercise your rights, or to file a complaint, please contact our Privacy Compliance Officer at sales@industrialtechstore.co.uk or write to us at:

Industrial Tech Store, Home Farm, Cranwich Road, Mundford, Norfolk, GB, IP26 5JJ.